Success stories

Application Management

Application Management

SCHEDULING PROCEDURES

HELP DESK

SCAI Tecno manages various services in a structured manner and in compliance with ITIL procedures for a leading Swiss insurance group with representation in Italy.

First-level DContact centres have been set up for the traditional and bancassurance divisions, with both first- and second-level system help-desk and workstation management.

SCAI set up a service to schedule procedures and monitor them in both in-person and on-call mode, in addition to the Papyrus Competence Centre to manage and produce dynamic print documentation. Initially created to meet the needs of an insurance customer, the service is now developing into an area of expertise that SCAI can use to support a diverse range of customers.

SCAI Tecno APPLICATION SOLUTIONS
SCAI Tecno is a game-changer in the field of application solution development, technology consulting, desktop management services, AND and training.
SCAI Tecno APPLICATION SOLUTIONS
Find out how SCAI Tecno can help you get ahead in increasingly competitive and complex markets by investing in the best IT solutions.
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