The quality management system is essential to guarantee the company’s processes and improve customer satisfaction
Rome, 28/02/22 SCAI Connect S.r.l., subsidiary of the SCAI Group headquartered in Rome, a company specialising in supporting businesses in the management of networks and ICT infrastructures and a trusted partner in the development of embedded solutions, achieves ISO 9001:2015 certification.
This is the internationally recognised reference standard for Quality Management and applies to any organisation that intends to respond simultaneously to:
• the need to increase the effectiveness and efficiency of internal processes as an organisational tool to achieve its objectives
• the increasing competitiveness in the markets by improving customer satisfaction and loyalty
The primary purpose of ISO 9001 is the pursuit of customer satisfaction in relation to the products and services provided, as well as the continuous improvement of company performances, enabling the certified company to assure its customers that the quality of its goods and services is maintained and improved over time.*
“These days SCAI Connect is consolidating a path of rapid and calibrated evolution on the market.” – comments Scai Connect CEO Roberto Della Torre – “Over time, the company’s IT expertise on Telco has been enriched with high-profile expertise in FPGA-type electronics, used on embedded systems. We have achieved the important ISO 9001:2015 certification; the quality management system, thus accredited, focuses on ‘Consulting, Design, Development, Integration, Verification of Hardware, Firmware and Software for Electronic Circuits‘.