Service

Customer Engagement

A vast quantity of data is collected every day from customers and users in order to design and provide the perfect shopping experience, turning customers into stars of the shopping experience.

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Customer Engagement:
Find out how we help brands and companies build meaningful and authentic relationships with their customers.

Sentiment analysis, apps for virtual dress and make-up fittings, virtual showrooms, and in-store flow management. Analysing customer behaviour and purchases provides an opportunity to develop engagement strategies to increase customer loyalty to brands, thereby making the shopping experience as personalisable as possible.

The experience can be either physical (by means of interactive tools and pop-up stores, which can be used to browse collections in an immersive way), or digital, thanks to AR and VR technologies or apps that provide support before, during and after a sale, while also simplifying and accelerating the buying process.

The SCAI Group helps brands and companies build meaningful and authentic relationships with their customers by creating unique, tailor-made shopping experiences.

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News

17/10/2021
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Future, Specialisation, Creativity

We have been successfully implementing customised solutions in partnership

with our customers for over fifty years.

Specialisation is key to this process and is the primary focus of our work at

Gruppo SCAI.