VOM Virtual Operators Monitoring

VOM Virtual Operators Monitoring (or NeMo Virtual Operators), within the application management of Billing systems for mobile phone operators who have their own network (MNO), this tool enables monitoring of mobile call traffic data, which is intermediated by virtual operators (MVNO)

M obile operators who have their own networks (MNO or infrastructural operators) resell their call traffic “wholesale” to virtual operators (MVNO). These virtual operators will then use the ICT architecture available to provide retail services to their customers and offer value added services at the same time.

These companies (MNO) need to monitor their usage (CDR) and verify that billing and invoicing processes work correctly along the whole business chain: an E2E operational monitoring instrument is required to guarantee that intermediate mobile call traffic data is correct.

Focus On

TLC – Billing – VOM Virtual Operators Monitoring

The Mobile Phone Virtual Network Operators (MVNO) do not own network infrastructure; in order to provide service they use systems of existing operators. Existing operators make their network radio frequencies available as well as the necessary elements to solve customer calls.
Currently the number of mobile virtual operators is a relatively small one but it is due to increase in the next few years, together with traffic volume purchased and resold (MVNO consumer contracts in Italy are approximately 5% on a total of 90 million, but this percentage is growing). Virtual operators will influence the mobile operator market always more.
Besides the MVNO, who manage the full service with the exception of access to radio frequencies – interconnection, MSC and HLR infrastructure, SIM card, services and billing – there are other types of virtual operators: the ATR (Air Time Reseller), the IAP (Indirect Access Provider), the SP (Service Provider) and the ESP (Enhanced Service Provider).


The VOM tool – Virtual Operators Monitoring (or NeMo Virtual Operators) – targets mobile infrastructural phone operators (MNO) who resell mobile traffic to virtual operators and who need an assurance tool to monitor traffic for correct billing and invoicing.


Mobile phone operators (MNO) who give virtual operators access to their network and the possibility of reselling traffic thanks to VOM Virtual Operators Monitoring (or Nemo Virtual Operators) – quality monitoring instrument – can follow every single event along the business “chain”, from the phases of data aggregation and filtering to billing and invoicing.

Thanks to VOM – Virtual Operators Monitoring – operators (MNO) can obtain:

  • a drastic decrease of BadBill (the current value has decreased to almost zero, 0,001%);
  • a complete vision of the whole billing chain;
  • structured error management.
VOM – Virtual Operators Monitoring operates in the application management of Billing systems for infrastructural mobile phone operators (MNO) who have their own networks and who resell mobile traffic to virtual operators. Traffic managed by virtual operators (MVNO) is constantly increasing: one of our primary mobile operator customers has witnessed the increase of intermediate traffic from 5 to 32 million daily CDRs. The number of virtual operators is also increasing (for our customer these have grown from 3 to 5 in a brief time span, and are further expected to increase to 8).
VOM – Virtual Operators Monitoring (Nemo Virtual Operators) for the team working on data control of mobile intermediate traffic coming from virtual operators, this tool is a useful instrument to simplify operations. It helps provide real-time feedback on Business trends (traffic volume) and prompt intervention in case of anomalies (billing errors or similar issues).
VOM – Virtual Operators Monitoring monitors traffic billing and invoicing processes along the business chain and promptly singles out anomalies, providing details of the issue with a precise error notification, simplifying its solution.
VOM – Virtual Operators Monitoring enables simple data processing of intermediate traffic and precompiled reports which are required by the final customer, such as the mobile virtual operators (MVNO).