TECHNICAL ASSISTANCE AND DESKTOP MANAGEMENT FOR EFFICIENT COMPANY INFORMATION SYSTEMS

The increasingly rapidity of processes of technological change and the digital revolution we are living in, they are forcing companies to set the best strategy with regarding the allocation of resources and technology infrastructure with ICT solution for business.

The reality of ICT is increasingly articulated and complex: mobility, cloud and IoT are profoundly changing the nature of technological assets, which are necessary for companies. Corporations often decide to entrust the technical assistance in outsourcing, to specialized companies.

Focus On

ICT Help Desk

Gruppo SCAI provides companies with a constantly updated and integrated ICT environment, technological equipment, infrastructure and assets in perfect working order, with the right balance with the costs. Relying on Gruppo SCAI companies can thus focus on their core business while controlling costs and increasing efficiency.
Specifications and SLA (Service Level Agreement) are arranged according to the actual needs of the companies, and they allow having security over maintenance operations of IT services, while reducing costs.

OUR SERVICES

Gruppo SCAI offers companies, help desk services and technical support to ensure maximum efficiency of information systems:

  • Technical Assistance: timely intervention in case of failure – remotely or on-site – for restoring the functionality of applications and systems.
  • Desktop Management: maintenance hardware and software, software distribution, managing PDL, IMAC (Installation, Move, Add & Change), change management.
  • Fleet Management: including operating lease equipment.

WHY CHOOSE US?

  • Relying on Gruppo SCAI, companies can focus on their core business, keeping costs under control and increasing the efficiency of information systems, including complex and articulated, with the guarantee of continuity of the business and of performance quality of servers, PCs or other devices.
  • Gruppo SCAI meets the needs of service for companies promptly and effectively. We guarantee highly skilled technicians service: system engineers, DB administrator, hardware and software specialists, experts in IP networks and security and digital innovation & transformation.

WANT TO KNOW MORE?

CONTACT US