The Energy & Utilities companies of the sector have to adopt new strategies, optimizing the entire value chain, by reviewing the entire procurement process and the distribution of services / products. Among the major points:
– Systems related to the so-called Internet of Things and the use of sensors, the paradigms of the smart grid and intelligent networks,
– Optimization in billing systems and in logistics supply and distribution,
– New offering for services, customer care and call centers (with possible use of big data analysis systems to efficiently use the large amount of available data for customized services),
– Strong attention to environmental sustainability and to achieve energy efficiency objectives, with the introduction of smart metering for savings measuring.