Companies that pay attention to financial balance and liquidity operating in B2B, frequently adopt instruments of credit and cash management.
The credit management (or working capital management) is becoming increasingly important for companies that pay attention to the financial balance and safeguarding of liquidity. All recent surveys agree in pointing out that the percentage of firms that concentrate their attention on working capital has doubled in a few years. The process of operational management of commercial credit considers the different phases of the Credit Policy: definition, prevention, management and recovery.
Our experience has led us to observe a widespread fragility in the tools supporting the active cycle, with both systems approach ‘one fits all’ (single supplier) and ‘best of breed’.
The organizational changes, with a more direct involvement of top management (as CFO), combined with the diffusion of the role of the credit manager and the formalization of the role of Collector, have made credit management more effective.
Especially for companies in the B2B sector, with large volumes of invoices and margins relatively limited, the speeding up of collections is vital. We have to take extreme care in customer relationship.
The analysis of creditworthiness, cannot be exhausted in an investigation one-off, but it requires constant attention to customer behavior, with the consequent need to collect and analyze large volumes of data with ad hoc tools.
Gruppo SCAI has strong expertise in corporate finance: we are dealing with risk management since over twenty five years. The collaboration between Gruppo SCAI and OnGuard was created to bring directly to Italian companies winning tools and operational practices. The approach of OnGuard to Credit Management is in perfect harmony with our vision and responding optimally to the peculiarities of the Italian companies. It is no coincidence that the prestigious Dutch software, a synthesis of over 20 years of experience, has already been adopted in Italy by multinational groups.
The model of “customer intimacy” proposed by the solution, that allows flexibility and attention to the creditor companies, quickly leads to tangible financial results. Even within the company, it improves the relationship between sales, customer care, treasury and finance.